Wednesday, 29 April 2020

Email Chat Associate

Videogyan Media - Mumbai, Maharashtra - To answer client queries and manage client expectations through communications via Web Chat. To manage all daily work related to the process with strict compliance to guidelines. Responsible for creating first impression through helpful and cheerful attitude. Provide chat, email support to resolve user problems with proactive troubleshooting. Follow predefined (as trained) support procedures and policies Master the use of our support channels, processes tools Identify and report Partner/user issues feedback through appropriate channels. Pro-actively identify opportunities to optimize an... - Permanent - Full-time

source http://jobviewtrack.com/en-in/job-1d1e416c5e17000d4e1554066a22060611214c5b514518/2131164497e3b54ec396ac2463a12f80.html?affid=aec4b202b3e7b41b

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