Varite - India - RESPONSIBILITIES Directs customer calls to the proper location and department Prioritizes calls and escalates appropriate customer issues Adheres to product specific guidelines, procedures, and best practices May be required to work overtime, alternative work schedule or change shift as business dictates3AM-12PM/ 4AM-1PM Shift timings If a customer experiences a problem using a Dell Technologies product or service, the Customer Services team has the knowledge at their fingertips to answer their questions – by phone, email, chat or online. Building great relationships with customers, we make a... - Permanent - Full-time
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