Help Desk Coordinator

RMSP Academy - Pune, Maharashtra - Help desk coordinators are responsible for overseeing help desk staff members who are tasked with assisting customers remotely, by e-mail or phone, or in-person. Help desk coordinators usually have basic management duties, such as hiring, scheduling, and providing employee evaluations and feedback. They also perform periodic checks of hardware and software to ensure that they are functioning properly. It is important that these coordinators provide motivation and direction to their teams, as some may need to administer training materials and speak in front of small or large audiences. When t... - Permanent - Full-time

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