BayBalls HR - Chennai, Tamil Nadu - Job Description: Handling customer issues and resolves them within specified time limits using remote support applications Following standard procedures for proper escalation of unresolved tickets to the appropriate internal teams Search and identify solutions for software and hardware issues Diagnose and troubleshoot technical issues, including installation and related configurations Ask customers targeted questions to quickly understand the root of the problem Follow up with users to ensure their applications are fully functional after troubleshooting Handling customer issues and reso... - Permanent - Full-time
source http://jobviewtrack.com/en-in/job-19134179480707004e17410f48321b17154f061c4936444c544348011d6c7311430b06080d060900271d19034559492f7e111f1e480654432d0f090e0b45111a6b274f48554344070e0207314e04010f0b02172231060e1a444e585f2c565d5e174d17/8231cafbab2d4aa88f80605cf0c94bc3.html?affid=aec4b202b3e7b41b
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