Uber - Hyderabad, Telangana - The Global Command Centre is responsible for various realtime and business analysis work to support our contact centres globally, both internal and external. The team has 3 main functions: 1) Short range Planning: Across all modalities and platforms for all Uber products, globally 2) Real Time Management: Managing SLAs, outages and ensure business continuity 3) Business Analytics: Across billing, invoicing and performance delivery What you'll do Grow and manage Uber's Global Command Centres based out of India and Philipines Develop strategy for the Command Centres, putting BCP at th... - Permanent - Full-time
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