Wednesday 31 March 2021

Service Management - Senior Specialist

Orange - Mumbai, Maharashtra - about the role - To generate, analyze and present (deliver monthly, weekly & daily network performance reports to Customer Service Manager (as per agreed deadline) - To monitor and evaluate usage and traffic management services - To analyze the operation of customer's network and to report on Quality of Service - To work in improvement plans with GCSC/CSM/VPO areas to incorporate in the Service Improvement Program as well as address SIP actions internally that have been agreed with CSM - To account for compliance with Service Level Agreements (SLA) and provide feedback to Primary CSM - ... - Permanent - Full-time

source http://jobviewtrack.com/en-in/job-4c4a417e480a060155546d020600090208451a1c6b204f594b444e014f3d5711430a090d07141122270d1b054348580d6005010f40114d0606156c2a044e150f0c1e4f45492f7e011d184e1745625052565157/9ab4166b66fdd404533aa2e28ce85309.html?affid=aec4b202b3e7b41b

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