Red Hat - Pune, Maharashtra - Primary job responsibilities Provide technical support to Red Hat enterprise customers Work with Red Hat enterprise customers across the globe on 24x7 basis that requires working in different shifts periodically Diagnose problems, troubleshoot customer issues, and develop solutions to technical issues Exceed customer expectations by providing outstanding customer service Consult and develop relationships with in-house engineers and developers to promote creative solutions and improve customer satisfaction Contribute to the global Red Hat knowledge management system while working on cus... - Permanent - Full-time
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