Alation - Chennai, Tamil Nadu - As the technical support manager, you will be helping customers integrate with the Alation product, providing advanced level support on technical issues with the product, and for improving the Alation knowledge base. You will work closely with product managers, engineers, and customers to improve the quality of the product. You will both solve technical problems and develop collaborative relationships with our customers, who are some of the most advanced analytics teams in the world. Responsibilities: Manage the technical support team. Own process for technical customer issue resolution (is... - Permanent - Full-time
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