IRE-TEX PREMIER INDIA Pvt. LTD - Bangalore, Karnataka - Maintain Customer focus at all times and respond to customers enquiries /orders/complaints (through e- mails, phone and fax) using the best Practice guidelines. Answer all calls/mails/fax received at the Desk. Work within agreed service levels, striving to exceed customer expectations. Take ownership of queries and proactively follow through to resolution. Ensure all customers queries are investigated and resolved; escalate issues if appropriate, to the Team Leader. Is able to effectively use automated information systems. Maintain professional working relationship with internal and ... - Permanent - Full-time
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