DXC Technology - Chennai, Tamil Nadu - Job Description: Job Description: Excellent Communication Skills. Previous experience in handling International clients over Email and Chat platform will be preferred. Exp: 1-2 Yrs experience in Desktop/Laptop/Applications related troubleshooting Candidates with MCSE will be preferred Certification in ITIL preferred Ability to work in 24/7 shift Environment Experience in working on SNOW / Remedy. Experience in Semi tech/ISP troubleshooting. Excellent Communication Skills Tracking SLA performance and requesting agents to expedite response / resolution process to maintain the require... - Permanent - Full-time
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