Uber - Hyderabad, Telangana - We as a team, work on streamlining and improving the support policies and manage content on the relevant support docs. We work closely with the Agent Success team, RCOs and the City teams for any new product and feature changes for any particular city or PAN IndiaSA. Below are a few things that the team is responsible for (IndiaSA): Handling and highlighting outages, bugs, discrepancies and loopholes Escalate broken promotion / Discrepancy in incentives structures Auditing misc payments for the driver payout in IndiaSA Work on alignment audits with QA Work on Stakeholder initiated and t... - Permanent - Full-time
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