Uber - Hyderabad, Telangana - Code contacts, which is analyse a contact to understand the root cause of why the contact was created. This demands a high sense of judgement as there can be multiple factors at play at the same time. Create and maintain documentation regarding the coding process, such as investigation steps. Perform a review of contacts already coded to ensure that the team is calibrated. Share insights based on any trends you notice while coding contacts. Create decks based on the insights generated to present to stakeholders. Suggest ideas for product and process development. ---- Basic Qualific... - Permanent - Full-time
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