Altran - Gurgaon, Haryana - Troubleshoot network issues of enterprise customers (US/CAN region) Effective engagement with customer (written & verbal) & ensure Customer Satisfaction Technical Support, Customer Handling MandatorySkills: CCNA/CCNP Good Excellent Written and verbal Communication, International Customer Handling skills.Experience in handling international customers Presentation Skills, Strong interpersonal skills & teamwork Firewall Initialization, address translation (NAT, Global, Static) Core Knowledge of TCP, SMTP (How it works) Cisco AnyConnect, Remote Access VPN (IOS/ASA), XAuth, Split-Tunnel, NAT-T I... - Permanent - Full-time
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