Uber - Hyderabad, Telangana - As the WFM (Verint) System Expert, you will ensure that Verint (workforce management scheduling software) is used in a standard way across Uber Centers of Excellence and Greenlight Hubs. You will be the primary point of contact between Verint and Uber regarding support, ensuring problems are solved on a timely basis. You will also work with different WFM Teams to help on configuration issues and spreading best practices across the teams. The role is also responsible for the reporting data from the system and will guarantee reporting is accurate and meaningful. This position assists technical a... - Permanent - Full-time
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