Uber - Hyderabad, Telangana - Generates schedules for the assigned programs/campaigns, ensuring adherence to service goals and other requirements. Provide valuable insight to business to perform at the optimised level. Bring in out of the box ideas to be implemented at Hyd COE & Vtz COE, helping operations to outperform. The Scheduling Analyst is responsible to create shift schedules and monitor shift adherence, manage real-time staffing to ensure SLA goals are met. One of the key responsibilities of the team is to track efficiency and productivity, highlight deviations from the plan, detect optimization opportunities an... - Permanent - Full-time
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